About the role: We are looking for a ServiceNow Operations Specialist (ITSM, ITOM, HRSD) responsible for the day-to-day management, support, and optimization of the ServiceNow platform. This role involves ensuring the stability and performance of ServiceNow applications, implementing system updates, and collaborating with various teams to enhance IT service management processes

About the company: Main responsibilities:

• Platform Management: Oversee the daily operations of the ServiceNow platform, including system monitoring, performance tuning, and troubleshooting.
• Incident Management: Respond to and resolve incidents related to ServiceNow, ensuring minimal disruption to IT services.
• Change Management: Coordinate and implement system updates, patches, and upgrades, ensuring minimal impact on users.
• User Support: Provide technical support and training to end-users and stakeholders, addressing any issues or questions related to ServiceNow.
• Performance Reporting: Generate and analyze reports on system performance, usage, and incident trends to identify areas for improvement.
• Documentation: Maintain accurate documentation of system configurations, processes, and troubleshooting procedures.
• Collaboration: Work closely with IT teams, vendors, and other stakeholders to align ServiceNow functionalities with business objectives and improve service delivery.
• Compliance and Security: Ensure that ServiceNow operations adhere to organizational policies, compliance requirements, and security best practices.

 

Qualification:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Experience: 2+ years of experience managing or supporting the ServiceNow platform in an operational capacity.
• Certifications: ServiceNow Certified System Administrator or similar certification preferred.

  Key Skills:

Why you should join us:

• We work on the latest Software technology on challenging complex integration and digital transformation projects
• We offer remote work with 3 days from home per week
• We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
• We have supportive management and offer career growth and learning opportunities
• We offer excellent remuneration and flexible, family friendly working arrangements

 

About the role:

We are seeking Sitecore Developers to join the our Technology team on a 12 month maximum term contract basis.In this role, you will have the opportunity to share your passion in building products customers love, work alongside technical and non-technical people and contribute to architectural discussions. You will also have the ability to influence, maintain high rates of stakeholder satisfaction with consistent communications to manage expectations. You are someone who values great engineering principles and practices, has a real passion for quality, clean code, and continuous improvement. You enjoy contributing to architectural discussions, and very importantly has demonstrable ability to motivate yourself and others, collaborate with your teammates and has a passion to mentor junior engineers.

About the company:

Responsibilities:

• Be a subject matter expert for the Sitecore CMS platform, developing end-to-end solutions across the entire software stack, including front-end applications, services and deployment using the latest delivery techniques for Customer websites and mobile apps
• Analysis of business and functional requirements, and the ability to design, estimate, and articulate a technical solution.
• Lead the project lifecycle from concept to delivery, post launch support and deliver outcomes in alignment with the Company Values and Culture Playbook.
• Participate in architectural & technical discussions and look for creative ideas for solutions to complex problems that can also uplift legacy products to the best digital and cloud-based solutions.
• Lead the design, development and maintenance of Customer web sites and apps by producing and promoting high-quality code using best practices such as TDD, Clean code, and SOLID principles, OO design patterns and defensive coding practice
• Collaborate with technology partners, vendors, architects, technology and product teams to build innovative customer experiences.
• Maintain KPI to meet Digital standards and contribute to ongoing performance optimisation
• Write and maintain project technical documentation to promote a shared understanding and reference
• Provide technical leadership and direction to junior engineers and perform code reviews
• Maintain high rates of stakeholder satisfaction, ensuring consistent communications and expectation management
• Have strong influencing and negotiation skills wiht Product Owners, UX designers, Markeitng and Technology Partners to quickly gain their confidence and trust
• Develop enhancements and bug fixes for existing product features.

Essentail requirements:

At least 5 years tech sales experience, ideally in professional services consulting in the Cloud, DevOps or Software Integration space or have experience with large enterprise software implementations/development client side on top of a business development background. This role would be ideal for a tech and business savvy BDM who is hungry to learn and has an appetite for growth and success.

Why you should join us:

• We work on the latest Software technology on challenging complex integration and digital transformation projects
• We offer remote work with 3 days from home per week
• We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
• We have supportive management and offer career growth and learning opportunities
• We offer excellent remuneration and flexible, family friendly working arrangements

About the role: This role is supporting the delivery of the  cyber security program, providing the hands-on technical skills for deployment and configuration of security tools. They will be a collaborative and proactive team member, excited and interested in learning new technology and processes, and able to work closely with other technical team members to develop solutions. They will work closely with the Program Manager and other technical experts. You will play a crucial part in supporting the configuration and maintenance of SIEM and EDR tools and technologies. - Sydney or Brisbane office. About the company: Main responsibilities:

• Lead the threat intelligence and vulnerability management function.
• Understand and promote the concept of threat-lead vulnerability management.
• Organise responses to zero day vulnerabilities, and proactive threat detection activities for cyber breaches in the wild.
• Join the threat intelligence community provide representation for the company.
• Lead a formalised threat hunting program and track hunting initiatives, working alongside the security operations team.
• Mentor junior analysts and interns, introducing them into threat intelligence and how it is consumed by cyber professionals.
• Create threat landscape presentations and conduct regular vulnerability management reporting for technology and leadership stakeholders.
• Collaborating with the Security Operations Centre staff to recommend improvements to security coverage, log source onboarding, use case development, and toolset training.
• Enhancing the quality of dashboards and use case alerting to optimize threat detection and response.

 

What you will bring:

• Strong knowledge of the latest Cyber Security infrastructure technologies and best practices.
• Experience with cyber threat intelligence, threat information sharing, and strong knowledge of the current threat landscape, geopolitics, threat actors, and cyber attack vectors.
• Experience with vulnerability management, threat response, remediation actions, mitigations, workarounds and patching prioritization.
• Understanding of vulnerability management frameworks, CVSS, CVE and MITRE ATT&CK.
• Familiarity with ASD Essential 8 and NIST Cybersecurity Framework.
• Experience with writing comprehensive technical reports.
• Experience with constructing and presenting high-level presentations.
• Experience using vulnerability management tools and technologies such as Rapid7 IVM, Qualys, Tenable, etc.
• Working knowledge of External Attack Surface Management tooling.
• Previous experience using Threat Intelligence Platforms (TIPs).
• Knowledge of threat feeds, information sharing, and threat classifications.
• Effective stakeholder management skills.
• Ability to understand and report on threat landscape, correlate vulnerabilities with in-the-wild exploitation of threats, and present mitigations to relevant threats.

 

Why you should join us:

• We work on the latest Security technology on challenging complex integration and digital transformation projects
• We offer remote work with 3 days from home per week
• We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
• We have supportive management and offer career growth and learning opportunities
• We offer excellent remuneration and flexible, family friendly working arrangements